Warehouse Operations and Management

Managing inventories that can total millions of dollars requires an efficient warehouse to store, maintain, and protect these valuable assets. In this course, we will explore the best and most current methods for storing and safeguarding high-value inventories, as well as the essential characteristics of a modern warehouse. Understanding what inventory you have and how much is crucial for effective warehousing management. We will delve into various techniques for achieving record accuracy and conducting successful cycle counts, utilizing a scientific approach to auditing the warehouse.

The course employs a variety of interactive learning methods, including videos, questionnaires, case studies, team and individual exercises, as well as group discussions.

• Warehouse operations
• Customer service
• Record accuracy
• Staff relations
• Safety management
• Warehouse auditing

By the end of the course, participants will be able to:

• Articulate the challenges, objectives, and functions of warehousing
• Conduct ABC inventory classification and cycle counting, calculating record accuracy and discrepancies
• Identify different types of storage and material handling systems
• Enhance supervisory skills and effectively address warehouse staff issues
• Foster better housekeeping and safety practices within the warehouse
• Measure warehouse productivity using appropriate Key Performance Indicators (KPIs) and conduct a scientific audit of the warehouse