Creative Problem Solving and Decision Making
Throughout this course, we will address these essential thinking approaches.
- Course fee
- Contact us
- Duration
- 3 days
- Group rate
- Ask an advisor
Course overview
Throughout this course, we will address these essential thinking approaches. Following a comprehensive understanding of these cognitive processes, we will equip you with practical methods and tools. These will be actively practiced during the sessions, proving valuable not only in professional settings but also in various aspects of life—ranging from routine scenarios to challenging or unconventional situations.
Training methodology
The course employs a diverse range of interactive techniques, including concise presentations by both the consultant and participants, role plays (both rehearsed and impromptu), video clips with thorough debriefs, and individual as well as group feedback
Target competencies
- Attention to Detail
- Balanced Decision-Making
- Creativity
- Evaluating Options
- Intuitive Decision-Making
- Practical and Proactive Thinking
- Situation Analysis
- Problem-Solving Ability and Anticipating Potential Problems
Course objectives
By the end of the course, participants will be able to:
- Develop and enhance decision-making, critical thinking, and creative problem-solving skills
- Apply logical and creative methodologies to problem-solving and decision-making processes
- Utilize both traditional and creative tools for identifying causes and generating solutions
- Incorporate creativity and lateral thinking as effective business tools
- Analyze and resolve real-world problems encountered in the workplace
- Demonstrate and cultivate credibility with upper management
- Formulate strategic approaches to problem-solving and decision-making
Course outline
- Defining 'Problem'
- Exploring the Concept of 'Problem Solving'
- Understanding 'Decision Making'
- Creative Problem Solving and Decision Making
- Adopting the Helicopter View
- Problem Diagnosis
- Defining the Opportunity or Problem
- Establishing the Link Between Causes and Symptoms
- Identifying Problem Deviation
- Making the Right Decisions at the Right Time
- Defining the Problem
- Crafting a Problem Statement
- Techniques for Problem Recognition
- Six Crucial Questions for Clarification
- Exploring the Rational Approach
- Introduction to Kepner & Tregoe Methodology
- Root Cause Analysis
- Creative Problem Solving and Decision Making
- The Five-Why Process
- The Cause and Effect Diagram
- The Fishbone Diagram
- Pareto Analysis
- Effective Decision Making
- Why-Why and How-How Analysis
- The How-How Method
- Making Choices
- The Decision Analysis Worksheet
- The Kepner & Tregoe Method for Analyzing Alternatives
- Utilizing the Matrix
- The Decision Making Matrix
- Defining 'Consensus'
- Recognizing the Importance of Thinking Skills
- Mental Structures of College Students
- Stages in Problem Solving and Decision Making
- Exploring the Human Brain
- Understanding the Two Hemispheres of the Brain
- Critical Thinking
- Lateral Thinking
- Identifying Mental Blocks to Creative Thinking
- Engaging in Brainstorming
- Utilizing the Six Thinking Hats
Morning and evening classes are available. CompuBase Training Center, Abu Dhabi.
