Identifying Training Needs & Evaluating Training

The effectiveness of a training function is largely dependent on accurately identifying training needs and evaluating the impact of training programs. This course is designed to shift decision-making around training from subjective to objective, relying on proven methodologies. Such a shift enhances the value of the training department within an organization. Additionally, the course focuses on building an understanding of evaluation techniques, ranging from commonly used evaluation forms to more advanced methods assessing skills transfer and return on investment (ROI).

The course is highly practical and interactive, combining theoretical concepts with hands-on exercises that allow participants to apply their learning in real-world organizational contexts.

• Training needs assessment and analysis
• Training evaluation
• Decision-making and initiating action
• Working with people
• Persuasion and influence
• Presenting and communication
• Applying expertise and technology
• Following procedures
• Planning and organizing

By the end of the course, participants will be able to:

• Use internationally recognized methods for identifying training needs
• Analyze and organize data from a Training Needs Assessment (TNA)
• Write clear and aligned Instructional Learning Objectives (ILOs) based on TNA results
• Evaluate training effectiveness at different levels, utilizing appropriate data collection techniques and tools
• Identify ways to improve the transfer of skills from training sessions to the workplace
• Calculate ROI for training programs by assessing their financial impact and returns