Managing Up, Down and Across
Transitioning into a managerial or supervisory role presents new challenges and responsibilities.
- Course fee
- Contact us
- Duration
- 3 days
- Group rate
- Ask an advisor
Course overview
Transitioning into a managerial or supervisory role presents new challenges and responsibilities. As management practices evolve, continuous guidance and skill enhancement become essential. Today’s managers and supervisors face multifaceted challenges, navigating relationships and expectations not only with their superiors but also with their subordinates and peers. Many new managers find this transition difficult and often encounter unexpected obstacles. This course provides new managers and supervisors with a solid foundation to thrive in their roles, ensuring they achieve the performance and results they envisioned when accepting their new positions.
Training methodology
Participants will engage in extensive role-playing of real-life business scenarios through case studies, allowing them to practice recommended approaches. Self-assessments will also be a key component, helping participants gain insights into their personal management styles and attitudes.
Target competencies
- Self-management
- Goal setting
- Influencing
- Task assignment and management
- Conflict resolution
- Communication
- Motivation
- Navigating organizational levels
Course objectives
By the end of the course, participants will be able to:
- Gain a deeper understanding of their strengths, weaknesses, and attitudes
- Build strong, positive relationships with their direct managers
- Effectively manage and develop their direct reports
- Foster professional relationships with peers and influence them effectively
- Understand and positively influence the organizational culture
Course outline
- Developing self-awareness
- Grasping the responsibilities of your new position
- Identifying personal strengths and weaknesses
- Measuring personal and performance contributions
- Focusing on goal-oriented performance
- Adding value in your role
- Maintaining motivation and focus
- Balancing internal and external motivators
- Exploring the boss-subordinate dynamic
- Understanding your manager’s expectations and management style
- Building and managing a productive relationship with your boss
- Checklist for effective upward management
- Dos and Don’ts of managing up
- Understanding the selection process and your role in it
- Getting to know your staff and setting clear expectations
- Motivating your team for high performance
- The importance of employee recognition
- Fostering development and retention as a people-focused manager
- Guiding individuals from contributors to exceptional team players
- Building relationships with peers and understanding their influence
- The importance of influence and persuasion among peers
- Making allies and being a valuable team member
- Communicating, cooperating, and collaborating effectively
- Navigating interdepartmental relationships and managing disagreements
- Understanding and navigating your company’s culture
- Dealing with workplace politics
- Strengthening your internal network
- Prioritizing the company’s interests
- Knowing when to share information and when to withhold it
- Developing a personal action plan to maximize your impact within the organization
Morning and evening classes are available. CompuBase Training Center, Abu Dhabi.
