Course overview
In today’s dynamic and multifaceted work environment, stepping into a supervisory or managerial role requires acquiring new skills and adopting innovative approaches to achieve goals. This course is tailored for new managers and supervisors, equipping them with the essential abilities to lead, inspire, and effectively accomplish tasks through their teams. Participants will explore the situational leadership model, enhancing their skills in motivation, delegation, and decision-making. Additionally, the course provides effective time and stress management strategies to help managers stay focused and achieve their objectives in a fast-paced setting.
Training methodology
The training employs active and cooperative interactive adult learning techniques, including simulation exercises, lectures, presentations, case studies, and role-playing activities. Participants will also engage with various video segments related to the course topics, which will be shown and discussed to reinforce learning
Target competencies
- Planning and organizing
- Team leadership
- Staff motivation
- Effective delegation
- Decision making
- Problem solving
- Time management
- Stress management
Course objectives
By the end of the course, participants will be able to:
- Articulate the significance of their roles as new managers or supervisors
- Utilize different leadership styles to effectively lead and motivate their teams
- Empower employees through strategic motivation and delegation
- Build and manage high-performing teams
- Effectively manage personal time and stress in a demanding work environment
- Implement new tools and techniques to enhance problem-solving and decision-making processes
Course outline
Responsibilities of New Managers
- Reasons why many new managers and supervisors struggle
- Navigating the competitive business landscape
- Managing for a competitive edge
- Defining roles and responsibilities
- Exploring the four functions and ten roles of management
- Essential skills at various management levels
- Common pitfalls for new managers and supervisors
Teams and Leadership
- Distinguishing between teams and workgroups
- Elements that constitute a successful team
- Factors contributing to team failure
- Traits of high-performing teams
- Stages of team development
- Understanding team dynamics and team-building strategies
- Applying situational leadership to team management
- Current trends and challenges in team leadership
Mastering the Art of Motivation
- Defining motivation
- Debunking common motivation myths
- Overview of major motivation theories
- Current trends and issues in motivation
- Implications of motivation for managers
Delegation
- Understanding delegation and its importance
- Identifying the root causes of ineffective delegation
- Steps to delegate effectively
- Empowering and motivating employees through delegation
- Best practices and common mistakes in delegation
Time and Stress Management
- Defining time management
- Identifying personal time wasters through activity logging
- Strategies to manage and eliminate time wasters
- Effective planning techniques
- Utilizing priority matrices and to-do lists
- Understanding stress: definitions, causes, and symptoms
- Techniques and strategies for managing stress
Problem Solving and Decision Making
- Essential tools and techniques for problem solving
- Traditional approaches to problem solving
- Adopting a helicopter view for comprehensive analysis
- Utilizing the Ishikawa fishbone diagram for root cause analysis
- Implementing the How-How technique for effective solutions
- Best practices and common pitfalls in brainstorming