Business Etiquette and Protocol

Initial impressions are frequently formed within the first seven seconds of a meeting and can be challenging, if not impossible, to alter. This course not only guides you in making a favorable first impression but also provides insights into interacting with others in a business context, considering cultural and regional differences. Given that business interactions often occur during meals, dining etiquette can significantly influence how others perceive you as a potential business ally. Throughout the course, you will receive guidance on applying appropriate manners and business etiquette in diverse settings

This course is crafted to be interactive and participatory, incorporating diverse learning tools to empower participants to function efficiently. It is structured around four key learning pillars: concept learning (lectures and presentations), role-playing (group exercises), experience sharing (roundtable discussions), and exposure to real-world problems and policy choices encountered by delegates

• Oratory Skills
• Verbal and Nonverbal Communication
• Influencing Techniques
• Presentation Delivery
• Active Listening
• Establishing Rapport

By the end of the course, participants will be able to:

• Guide on Correct Behavior in Business and Social Settings
• Detail Effective Interaction and Communication with Diverse Guests
• Exhibit Appropriate Personal and Professional Conduct
• Organize VIP Visits and Formal Occasions while Excelling as a Host
• Utilize Proper Communication Etiquette
• Apply Varied Protocols and Etiquettes from Different Cultures, Nations, and Regions