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Procurement & Supply Chain Management

Managing Supply and Demand

This course leverages Cesim’s ‘SimFirm’ simulation tool to replicate real-world competitive and operational decision-making scenarios faced by managers.

Duration3 days
DaysMonday to Friday
TimingMorning or evening
LocationAbu Dhabi centre
Next group
2026 & 2027
Course fee
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Duration
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Managing Supply and Demand

Course overview

This course leverages Cesim’s ‘SimFirm’ simulation tool to replicate real-world competitive and operational decision-making scenarios faced by managers. SimFirm is a comprehensive business management simulation that integrates core functional areas such as production, marketing, and logistics, providing participants with a hands-on experience of managing a company from a general management perspective. The simulation covers a range of concepts, linking various management disciplines—marketing, production, logistics, and financial decision-making—while situating the organization within the broader business environment and its stakeholders.

Training methodology

The course uses a web-based simulation with an intuitive graphical interface where participants make strategic decisions. Teams will be tasked with managing the sales and operations of an international pharmaceutical company.

Target competencies

  • Strategic decision-making
  • Financial analysis
  • Business forecasting
  • Sales and marketing acumen
  • Critical thinking
  • Production and logistics management
  • Team collaboration
  • Quality management

Course objectives

By the end of the course, participants will be able to:

  • Gain a comprehensive understanding of running a business from a general management perspective
  • Recognize how different companies and external factors interact within a complex, interconnected environment
  • Analyze and forecast market trends, using insights to make informed, goal-oriented decisions
  • Apply data-driven decision-making techniques, linking decisions to financial outcomes and overall performance
  • Work effectively in teams, utilizing collaborative problem-solving methods in a rapidly changing market

Course outline

Module 1
The Power of Business Management Simulation
  • Overview of the simulation platform structure and operations
  • Understanding the flow of business activities
  • Key objectives and success criteria
  • Fundamentals of decision-making
  • Familiarizing teams with case studies
  • Market demand structures and influencing factors
  • Product offerings and market segments
  • Sales and marketing strategies
  • Distribution priorities and production decisions
  • Financial planning and decision-making processes
  • Projections and performance forecasting
  • Decision checklists and report analysis
Module 2
Achieving Vision Through Strategy
  • Gaining a competitive edge with the strategy pyramid
  • Planning for success: determining where to compete and how to win
  • Implementing Porter’s grand strategies
  • Turning strategic plans into actionable results
  • Harnessing teamwork as a key driver of strategy execution
  • Leading teams through challenges and opportunities
  • Resolving conflict and aligning teams toward a common goal
Module 3
Product Quality
  • Investing in production and logistics to maximize quality
  • Enhancing customer satisfaction through high product quality
  • Applying the PDCA (Plan, Do, Check, Act) cycle
  • Managing supply and demand from the customer’s viewpoint
  • Understanding price elasticity and its impact on performance
  • Identifying and managing forces that influence price elasticity
  • Streamlining production and delivery for lean operations
  • Developing a profitable product portfolio
  • Conducting product line profitability analysis
  • Addressing underperforming product lines
Module 4
Marketing and Customer Care
  • Building brand advocates through effective customer care
  • Mastering the 4 Ps of marketing: Product, Price, Place, Promotion
  • Crafting targeted promotion strategies to reach your audience
  • Exploring the role of promotion in enhancing marketing efforts
  • Revealing key customer care strategies for long-term success
Module 5
Financial Management and Driving Profitability
  • Fundamentals of financial management
  • Key differences between accounting and finance
  • Making sound financial decisions to drive growth
  • Analyzing key financial statements for business insight
  • Understanding five critical financial ratios that determine business success
Registration is now open.

Morning and evening classes are available. CompuBase Training Center, Abu Dhabi.

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